We advise all our clients to read through the clinic terms and conditions before making a booking. These are put in place to safeguard the clinic and to ensure the maximum standards and service are offered to the client. In booking an appointment you are agreeing to the clinic terms and conditions stated below.
We remind clients that in order to change or cancel an appointment we ask for a minimum of 24 hours’ notice. Cancellation of appointments must be made via the phone and we do not accept any cancellations via email, text or Facebook. All missed or cancelled appointments which fall inside the 24 hour notice period will incur a set charge of £40.
We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. If not, we will inform you as to the reasons why. We will provide a “top up” following 14 days of anti-wrinkle treatment at no further cost to the client, at the discretion of the practitioner and subject to review. This will only apply to the area treated during the original visit.
We will provide a “top up” of lip filler and other filler treatment at a cost of 40% off the original treatment cost to the client, at the discretion of the practitioner and subject to review. This will only apply to the area treated during the original visit. All of our Injectable treatments are not eligible for refund.
Renovo Aesthetic Clinic will not be liable in contract, tort or otherwise for any economic loss (including, without limitation, loss of profit), or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to the client.
It is the client’s responsibility to ensure that he or she provide Renovo Aesthetic Clinic with all relevant medical details prior to each treatment. Renovo Aesthetic Clinic will not be liable for any damage that occurs as a result of the client’s failure to disclose such details.
The client agrees to comply with all instructions and/or recommendations given to them by Renovo Aesthetic Clinic regarding the care of a treated area. Nothing in these terms of business shall exclude or limit Renovo Aesthetic Clinic’s liability for death or any personal injury resulting from Renovo Aesthetic Clinic’s negligence.
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